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| home > products > Customer Relationship Management System (CRM) |
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| Online Customer Relationship Management System (CRM) |
A totally enterprise-ready web based CRM software mainly for small and medium businesses. It is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies. |
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This Open Source CRM system leverages the benefits of Open Source software and adds more value to the end-users by providing many enterprise features, such as Sales force Automation , customer support & service , marketing automation, inventory management, multiple database support, security management, product customization, calendaring, E-mail integration, add-ons, and others.
This CRM system also provides, enterprise grade business productivity enhancement add-ons, Customer Portal , Outlook Plug-in for Microsoft Outlook users, Office Plug-in for Microsoft Word users, and Thunderbird Extension for Thunderbird mail users. All these add-ons are part of the CRM Open Source project in SourceForge.net |
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Sales Force Automation
Online CRM provides Lead Management, Opportunity Management, Account & Contact Management, Reports & Dashboards specifically useful for your organization's sales team. You can also use other sales force automation-related modules, such as Activity Management (including Calendaring), Product Management, Inventory Management, File Attachments, and others. |
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Customer Support & Services
Online CRM provides Ticket Management, Knowledge Base, E-mail Notifications specifically useful for your organization's customer support team. You can also use other customer support-related modules, such as Activity Management (including Calendaring), Contact Management, Product Management, File Attachments, and others. |
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Marketing Automation
Online CRM provides Lead Management, Mailing Lists, E-mail/Mail Merge templates, Product Management, specifically useful for your organization's marketing team. You can also use other marketing-related modules, such as Activity Management (including Calendaring), Contact Management, File Attachments, and others. |
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Inventory Management
Online CRM provides Products, Price Books, Vendors, Quotes, Purchase Orders, Sales Orders, and Invoices specifically useful for integrating your organization's sales, inventory, and accounting processes and enhance the sales effectiveness. You can also use other related features, such as Activity Management (including Calendaring), Account & Contact Management, Opportunity Management, File Attachments, and others. |
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Microsoft Outlook Integration (add-on)
Open Source enterprise-grade business productivity enhancement add-on, Outlook Plug-in for Microsoft® Outlook® users enhances the user experience by reducing the unnecessary duplication of work while communicating with customers. |
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Thunderbird/Mozilla Integration (add-on)
Open Source enterprise-grade business productivity enhancement add-on, Thunderbird Extension for Thunderbird/Mozilla E-mail client users enhances the user experience with online CRM by reducing the unnecessary duplication of work while communicating with customers. |
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Full Feature List
The online CRM provides a complete integration between pre-sales, post-sales, procurement, fulfillment, and other business processes within your organization. |
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| Depending on your requirements, cost may vary. Please contact us so that we can give you a brief analysis and a quote based on your situation. |
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